Training I.Training could be done in customers' own or our factory, it is according to customers' demands.In customers' factory, our engineer could install and test the machine well to avoid any mistake.And also do the training for the operator, according to the different model machine.
2.The training will be about 2-3 working days, including the normal operation, maintenance, problem checking and spare parts replacement.
3.If customer wants to go our factory to do the training.Buyer shall select one dedicated responsible staff for 5 days of technical training in China. We shall be responsible for the local accommodation cost .
After-Sale Service 1. The warranty time for MACHINE is 2 years after delivery date. All machines are tested and trial run in our factory before leaving and shipped until the customer satisfied.
2.If the machines were damaged by non-artificial reasons, we are responsible for repairing or changing parts. We supply the parts for customer for free, and will mail in 3-5 working days.
3.After-sale service in 24 hours, if there is any question or problem, could contact us at anytime. We are responsible to help solving problems at the soonest, and help customers to resume production as soon as possible.
4.We supply service for whole life of our machinery, including spare parts , instruction... even out of guarantee period.
About us
A professional tea bag packaging machine design and manufacturer with more than 12 years of experience. We provide not only equipment for your tea and coffee products, but also feasible and stable packaging solutions.
